Our Exchange policy is 10 days, from which the order is received.
Exchange Policy Exception – For online orders placed in November and December, the 10-day period will begin on December 26 as we understand that some of these purchases may be used for gifts.
Items that are unused/unwashed, with all tags attached, may be returned back to us for exchange or store credit within 10 days of receiving our order completion email. Please note it will be your responsibility to pick-up your piece in a timely manner and try it on within this 10 day period. If we are shipping your items, the 10 days start from the date of delivery to your door.
If you wish to return an item a 10% restocking fee will be applied for all items returned.
For returns of online purchases, please email email@example.com with the reason for return. Please note, you are responsible for paying for trackable return shipping and original shipping costs will not be credited.
Items purchased at any retail space other than our website are eligible for EXCHANGE only. It will be up to individual store management to ensure items are returned new. If management does not feel it meets the above criteria they have full permission to deny exchange.